10 Must-Haves for a Successful Digital Transformation

By Jon Upton of Salesforce.com

“Digital transformation is happening within companies everywhere – some of which is great, but much of it continues to not meet the expectations of the stakeholders involved.

After more than 20 years working with customers on digital transformation initiatives, I’ve found the key drivers when it comes to delivering a successful transformation can be distilled in to this list of 10 critical elements”

https://www.salesforce.com/uk/blog/2019/04/10-must-haves-for-successful-digital-transformation.html

Accelerate your journey to GDPR readiness with Salesforce

“As companies are increasingly using data intelligence to understand and serve customers better, it’s critical that they are accountable to individual’s rights to privacy and security. As the #1 CRM platform, Salesforce provides companies with transparency and control of their customer data to accelerate compliance with regulations like the General Data Protection Regulation (GDPR) while harnessing the power of that data to connect with customers in new ways.”

For more information please access: https://www.salesforce.com/uk/gdpr/overview/

Salesforce.com B2B e-commerce Playbook

“Now more than ever, success in B2B means going digital. But how can companies choose the right commerce technology to keep up with the demands of today’s B2B buyer? Download “A B2B Ecommerce Playbook,” and get six tips to help your company implement a commerce platform effectively.”

https://www.salesforce.com/form/commerce/a-b2b-ecommerce-playbook/

2018’s top digital transformation trends and challenges. By Mulesoft

Mulesoft: “We surveyed 650 IT leaders to bring you 2018’s top digital transformation trends and challenges. See what they said.”

1. 74% of companies are currently undertaking digital transformation initiatives; most of the remainder want to do it over the next twelve months
2. key focus areas are: increase IT’s operational efficiency, improve customer experience, increase business efficiency, introduce new products and services faster, improve employee experience, improve partner experience. They plan to do this by modernizing legacy systems, integrating SaaS apps, investing in mobile apps and migrating apps to the cloud
3. The main inhibitors are time and Business and IT misalignment
4. over 50% believe they will have more IT budget over the coming year
5. 71% said that integration is too complex and takes too long
6. 63% of time spent running the business compared to innovation and development projects

https://www.mulesoft.com/lp/reports/connectivity-benchmark

Work smarter with Salesforce and Google

“Companies to bring together Salesforce’s #1 CRM platform with G Suite, Google’s transformative productivity and team collaboration services, to enable customers to be more productive and work smarter

Google is offering eligible Salesforce customers company-wide G Suite licenses at no additional cost for up to one year, providing them with a quick and easy way to kick-start their collaborative cloud experience.”

https://www.salesforce.com/uk/campaign/google/

IoT for CNC Manufacturing

“By now you must have heard at least some of the hype surrounding IoT—The Internet of Things. If nothing else, Gartner tells us it is at the top of the 2015 Hype Cycle, LOL. It is trailing Consumer 3D Printing, which is just starting to fall off the hype cycle and enter the “Trough of Disillusionment” and Enterprise 3D Printing which is even further along and is steadily climbing the “Slope of Enlightenment” to get to the “Plateau of Productivity”, which is where the cycle ends.”

https://www.cnccookbook.com/need-know-now-iot-internet-things-cnc-manufacturing/

A Brief History of AI

“AI is now a mainstream topic reaching a broader business audience. Every executive who wants their company to be a leader in their industry should be asking themselves two questions. First, is the potential of AI real? Second, how do I apply it to my business? This Dreamtalk

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will dispel the 5 common myths about AI and replace it with a framework for executives to apply to their business.”

Salesforce.com Flows tutorial

Advanced Automation with Flows and Custom Metadata Types
Date: 8/8/2018
Time: 10:00 am PDT
Learn how to automate a process using custom metadata types, process builder and flow. In 30 minutes, we’ll take a use-case and walk through, step-by-step, how to automate it using these features.

Key Takeaways

• Understand what a custom metadata type is, its benefits and when admins should use it in their configuration
• Learn how to reference custom metadata types in a flow
• Learn how to invoke flow from a process

Register here: https://admin.salesforce.com/webinar/advanced-automation-with-flows-and-custom-metadata-types

Exponential Explosion of (IoT) Becoming the Next Industrial Revolution

“Global Internet of Things (IoT) markets are poised to achieve significant growth through the use of sensors, widgets, cameras and platforms that are used to help implement precision digital control and send alerts for all manner or management of devices and machinery. Visualization and digitization are permitting a growing number of companies and individuals better control of any device or mechanical thing while present a diversity of uses for digital tracking devices in industry, healthcare and consumer markets. The market is growing at a rapid pace because of increasing popularity and integration in various consumer markets. The Internet of Things (IoT) is believed to be the next Industrial Revolution impacting the way all businesses, governments, and consumers interact with the physical and digital worlds. Active tech companies in the markets this week include Gopher Protocol Inc. (OTC: GOPH), Microsoft Corporation (NASDAQ: MSFT), Cisco Systems Inc. (NASDAQ: CSCO), Salesforce.com Inc. (NYSE: CRM), SAP SE (NYSE: SAP).”

https://www.wsj.com/articles/PR-CO-20180717-907504

Salesforce Leading for the Twelfth Consecutive Year

“Salesforce [NYSE: CRM], the global leader in CRM, today announced that for the twelfth consecutive year, Salesforce has been positioned by Gartner, Inc. as a Leader in its July 2018 Magic Quadrant for Sales Force Automation. Placement was given to Salesforce for its completeness of vision and ability to execute. With Sales Cloud, salespeople are armed with the intelligence and insights they need to sell faster, smarter and the way they want.”

https://www.wsj.com/articles/PR-CO-20180712-906967